Most people know of the company Amazon, and have most likely ordered a product from Amazon at one time in their life. However, what most people don't realize is that Amazon's biggest business is cloud services, known as Amazon Web Services (AWS). Amazon also has made a huge investment in voice recognition (Lex), text to speech (Polly) and automation technologies which are incorporated into their Alexa app found on the Echo, Echo Dot, and Echo Show devices.